Lumbre, la última luz Privacy Notice

Lumbre, la última luz Privacy Notice

Version 1.5 · Effective October 3, 2026 · Courtesy translation: the Spanish version prevails.

1. Controller

Lopand Solutions S.A. de C.V., Vicente Guerrero 132, Colonia Santa Anita, 45600 Tlaquepaque, Jalisco, Mexico, is responsible for the game Lumbre. Contact: soporte@lopandsolutions.com.

2. Personal data we process

The game does not ask you for any data to identify you. Lumbre does not ask you to register and does not ask for your name, email or an account. What does reach us is: technical and usage information about the game tied to a random installation identifier, which we use to fix bugs and improve the game (section 4), the record of a sale if you buy something (section 6) and, on Android, the game service's random identifier (when you open the game and with your purchases) and, if you turn it on, your progress (section 7). It shows no ads, does not use your phone's advertising ID and does not sell or share data for advertising. It connects to the internet to send that technical information (section 4), to your phone's store for purchases (section 6), on Android to our game service to validate your purchases and, if you turn it on, back up your progress (section 7) and, if you accept them, to receive the game's news (section 8).

3. What is stored on your phone

The game stores your progress (lit beacons, scrap, town upgrades, your record and days won in the daily challenge, the story notes you found, and whether you have seen the guide, the story panels and the game's notices), your options (sound, brighter night, reduced flashing, vibration) and a copy of what you bought on your phone's storage. Your progress only leaves your phone if you turn on the backup (section 7); otherwise we have no access to it (the usage data in section 4 is separate and does not include your saved game). What is on your phone is deleted when you uninstall the game or clear its data in your phone's settings (the backup is not: see section 7).

4. Crashes and game usage

On Android, the game uses Firebase Crashlytics and Google Analytics for Firebase, Google services, to send us —without your name, email or account—:

• Crashes: what error happened and where in the game, the game's state at that moment (for example, the stretch, the zone and the game mode) and what happened just before.
• Device data: model, Android version, language, game version and a random installation identifier, created when you install the game and changed if you reinstall it.
• Game usage: when a night starts and ends, on which stretch, how long it lasted, whether you lit the beacon or what put your light out, which upgrades you chose, which story panels and notes you saw, what you buy (in the town with scrap or in the shop with real money: product and price) and how smoothly the game runs on your phone.
• Approximate location (country, region and city), which Google infers from your IP address without storing it in full. Never your phone's precise (GPS) location.

Primary purposes: detecting, diagnosing and fixing bugs, and measuring the game's stability and performance. Secondary purpose: improving the game's design and difficulty with aggregate statistics. We do not use this data to identify you, for advertising or to make decisions about you. Google keeps usage data tied to the installation for up to 2 months (after that only aggregate statistics remain) and crash data for up to 90 days. You can object to the secondary purpose as explained in section 11.

5. Google Play Games and Game Center

Achievements and the daily challenge leaderboard are coming in an update; the current version does not connect to these services yet. When they arrive, the game will use Google Play Games (on Android) and Game Center (on iPhone): if you are signed in to that service, the game will send your achievements and your daily challenge time to your account. Each service is run by its company (Google or Apple) under its own privacy policy; to work, it collects your player name and avatar, and diagnostic data for that company. On the leaderboard we see, like any other player, the player name and time the service shows according to your privacy settings; we do not receive your email or your real name. Using it is optional: without it, the game works the same and your progress is saved on your phone.

6. In-game purchases

The coast is free to play. If you buy something in the game's shop (the full journey, a look or a tip for the studio), the payment is made by Google Play (or the App Store) with your account, under their own terms and privacy policies: we do not receive your card or payment details. The store tells the game which products your account owns so they can be delivered, and the game notes it on your phone. For accounting and refunds, the store gives us a record of each sale (order number, product, price, date and country or region), which we keep for as long as tax law requires. What you buy gives you no advantage in the game.

7. Game service (purchases and backup)

On Android, the game connects to a service run by Lopand Solutions (apilgs.lopandsolutions.com) for two things. To use it, the game creates a random identifier on your phone that does not carry your name, email or account.

• Validating your purchases: when you buy something, the game sends the service that identifier, the product and the purchase receipt Google Play gives it. The service asks Google whether the purchase is real and whether it was refunded, so it is delivered only once, restored if you reinstall the game and removed if it is refunded. Also, when you open or return to the game, it asks the service, with that identifier, whether any of your purchases was refunded. Google only receives a one-way version (a hash) of the identifier. We keep the identifier and the record of each purchase (receipt, order number, product and dates) for as long as the game exists, because it is the record of what was sold, and Google's notices about your purchases (for example, refunds) for up to 24 months.
• Backing up your progress (optional): if you turn it on in Options → "Respaldo del avance" (progress backup), the game uploads your progress (lit beacons, scrap, town upgrades, daily challenge, the story notes you found, and whether you have seen the guide, the story panels and the game's notices), keeps it updated on its own while the backup is on, and gives you a 12-character code to recover it on another phone. We keep the progress and a fingerprint of the code (not the code); it is deleted when you choose "Borrar el respaldo" (delete backup) or after 24 months without updates.

The service uses your IP address only at that moment, to limit abuse, and does not store it with this data. Everything travels encrypted (HTTPS). We do not use this data to identify you, for advertising or for profiling.

8. Notifications

The game only sends you notifications if you say yes (in the question shown after your first game or in Options; on Android 13 or later your phone's permission is also needed). There are two kinds, and each can be turned off separately in Options or in Android's notification settings:

• Reminders: that the daily challenge is waiting or that you haven't played in a few days; at most one a day, in the afternoon. Your own phone schedules them: they send no data.
• News: occasional notices about the game (for example, new zones or events), which we send with Firebase Cloud Messaging, a Google service. To receive them, your phone gets a random notification identifier and registers it to the game's news topic; that identifier does not carry your name or account, we do not store or see it, and it stops being used if you turn news off or uninstall the game. Firebase tells us how many notifications were received and opened, as part of the usage data in section 4. We never send third-party advertising.

9. Children

The game is intended for ages 13 and up and does not ask anyone, including minors, for data to identify them; the technical information in section 4 is the same for everyone. Purchases follow the store's rules for minors' accounts (for example, parental approval).

10. Transfers

We do not transfer personal data to third parties. We process the game service data (section 7) ourselves and do not share it. For sections 4 and 8, Google acts as our processor: it provides the Firebase service to us, processes the data only for that and may do so on servers outside Mexico (Firebase privacy). What Google Play Games or Game Center sends goes to your own account on that service, and payments are processed by the store; in those cases Google or Apple act as controllers.

11. Your rights

The data in section 4 does not carry your name or account; if you want to exercise a right over it, we will ask for details that help locate your installation (for example, your phone model and the date you played) and, if it cannot be found, we will tell you. For any question, to object to the secondary purpose in section 4, or to exercise your rights of access, correction, deletion or objection over that data or over the sales records in sections 6 and 7, write to soporte@lopandsolutions.com. To delete your progress, if you backed it up, first choose "Borrar el respaldo" in Options → "Respaldo del avance" (if you no longer have the phone, write to us with your code), then uninstall the game or clear its data; to stop receiving notifications, turn them off in Options or in Android's settings; for your Google Play Games or Game Center data, use those services' settings.

12. Changes

If a future version of the game starts processing personal data, we will update this notice before releasing it, with a new version number and effective date.